Content tagged with "stakeholders"
BBVA is a benchmark in communicating sustainability in social media
BBVA is fifth in the ranking prepared by SMI-Wizness of companies that best use social media not only to communicate their corporate responsibility policies but also to engage society to build a better world. This means BBVA is the only Spanish company… Continue reading BBVA is a benchmark in communicating sustainability in social media »
The new website for shareholders and investors includes information about sustainability
BBVA has revamped its shareholder and investor website, adding more information, new services and design innovations. In line with its commitment to operate under the strictest principles of integrity, prudence and transparency, it includes a sustainability information section.
Integrated report: the tip of the iceberg
In our Chairman’s letter in the 2009 annual report he stated “corporate responsibility is not simply a matter of how we spend the money…
Shall we talk?
Community involvement means explaining what we’re doing, how we’re doing it and why; we must set ourselves the task of giving detailed information about our performance, but we also want to know what our most important stakeholders think about the decision we are taking.
Dialog and commitment
Governments and the financial crisis Sustainable development is not the exclusive task of public authorities. Participation by companies is essential if it is to be achieved. Today companies are a key social reference. Customers demand better products and services, but they also… Continue reading Dialog and commitment »
Analysis
Tools There are two ways in which BBVA analyzes and integrates stakeholder expectations. On the one hand, the regular dealings that business areas and business support areas have with each stakeholder group enable important issues to be identified and knowledge gained of… Continue reading Analysis »
Stakeholder engagement
BBVA has a broad range of tools for consultation and discussion with stakeholders in each country and business area in which it operates. These tools guarantee that customers, employees and suppliers have the proper channels available to be listened to and informed.… Continue reading Stakeholder engagement »
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