BBVA has launched its BBVA Wallet service in Spain. This mobile application, available for both iOS and Android systems, provides BBVA customers with a new means of managing their card transactions quickly and safely via smartphones. BBVA Wallet makes mobile payments a reality.
This year the bank led the Argentinean market leader in terms of service quality, with a net recommendation rate (IRENE or NPS) of 40% and an excellent satisfaction score of 8.5 points.
BBVA Colombia and the Gelsa Group, with its Paga Todo Para Todo brand, have announced an alliance which will enable 140 Banking Correspondents to be opened in Bogotá and Cundinamarca. With these new customer service points, users and clients of the financial institution can carry out operations, such as deposits, loan and credit card payments, withdrawals and transfers.
BBVA is working on new and enhanced channels to offer customers an easier way to communicate with the bank, offering a seamless experience tailored to their needs. BBVA attaches great importance to the development and application of new technologies to help it innovate in the market. BBVA is a global bank present in more than 30 countries and offers solutions tailored to the needs of each one.
By Elisabet Cuenca, winner of the program Código Emprende. Taking part in Código Emprende came as both a complete surprise and a cause for celebration. I never dreamed I’d be chosen. In fact, I didn’t know I was one of the six… Continue reading Elisabet Cuenca: “The program has taught me a lot, on a personal level too” »
BBVA and the Asociación de Valor Ecológico, Ecovalia, have signed a cooperation agreement to give their companies and partners financial benefits and access to credit lines. This agreement is part of a series of actions that Ecovalia is undertaking this year, to be continued in 2014, to make it easier for organic producers and companies to access the credit lines they need to develop their business.
BBVA launches CreditPyme, a pioneering tool in Spain that enables SMEs and entrepreneurs to easily find out about the financial situation of their business from any device.
Interview with Alfonso Cuervo-Arango, the inventor of AquaReturn. From the moment we open a hot water faucet until it reaches the right temperature, a lot of water pours down the plughole and is wasted. AquaReturn is an innovative small-sized household appliance which makes… Continue reading It is possible to save water, money and energy with AquaReturn »
Our project rests on these three pillars. BBVA maintains a culture of permanent innovation that contributes to its position of leadership in all the countries where it operates. As Francisco González, Chairman of BBVA, says “we innovate for people based on knowledge”,… Continue reading Principles, people and innovation »
The analysis of large volumes of information from various sources at high speed and with unprecedented flexibility, what is known as ‘Big Data’, can be a differential factor for those who adopt this technology. BBVA is working to capture the value contained… Continue reading The business value to be found in the data »